888bd's Privacy Policy
This policy clearly explains how your personal information is collected, used, and kept secure.
This privacy policy applies to all users of the 888bd platform. It takes effect when you use our website, open an account, or use any of our services. Please read it carefully. To learn the full terms of our services, please also read the Terms and Conditions page.
Scope of Information Collection
888bd collects certain personal information from users as needed to provide its services. This collection is done only for lawful and relevant purposes, and no information beyond what is necessary is collected.
1.1 Registration and Identity Verification Information
When opening an account, we collect the following information:
- Full name and date of birth (for age verification — to confirm 21+)
- Mobile number and email address
- Identity document details (national ID or passport number)
- User's preferred language and contact method
1.2 Transaction-Related Information
During deposits and withdrawals, the mobile wallet numbers provided through bKash, Nagad, Rocket, or Upay, along with transaction amounts and dates, are stored securely in our system. This information is used solely for financial security and fraud prevention.
1.3 Technical Information
The following information may be collected automatically to improve your browsing experience:
- IP address and device type
- Browser name and version
- Cookies and session data
- Time spent on the platform and usage patterns
Purpose of Information Use
888bd does not use collected information for any unreasonable or irrelevant purpose. Each use of information has a specific and transparent purpose.
2.1 Account Management and Verification
Information provided during registration is used to verify user identity, maintain account security, and enforce the 21+ age requirement. This is an important step in ensuring responsible gaming.
2.2 Transaction Processing
Financial information is used to process deposits and withdrawals correctly. This information is essential to ensure the minimum deposit of ৳200 and minimum withdrawal of ৳500 are met. Our system generally completes withdrawals within 5–30 minutes.
2.3 Customer Support
When you contact our 24/7 live chat or email support, your account information helps the support team provide accurate and prompt service. This support is available in both Bengali and English.
2.4 Technical Improvement and Security
We use technical information to check platform performance, identify security threats, and detect unusual activity. This is essential for keeping users' accounts secure.
2.5 Promotional Communications
If you wish to hear about our offers and promotions, information may be sent to your mobile or email with your consent. You can stop these communications at any time.
Data Storage and Security
888bd follows industry-standard technology and processes to keep user information secure. All data stored on our servers is protected through SSL encryption.
3.1 Encryption and Security Layers
Our entire platform operates under an SSL certificate, which means data transmitted between your browser and our servers remains unreadable to third parties. Passwords and financial information are stored using the highest level of hashing.
3.2 Data Retention Period
All information is retained while the account is active. After an account is closed, certain information may be kept for a defined period to meet legal or regulatory requirements. Once the required period ends, data is deleted securely.
3.3 Internal Access Controls
Within 888bd, only authorised staff may access user information as required for their specific role. A log is kept of every access and is reviewed regularly.
Sharing Information with Third Parties
888bd never sells or leases your information for personal gain or advertising purposes. However, information may be shared with third parties in limited circumstances.
4.1 Payment Processing Partners
To complete transactions through bKash, Nagad, Rocket, and Upay, the necessary information is transferred to the relevant payment gateway. This transfer falls under the privacy policy of the respective service provider.
4.2 Technology Service Providers
We work with trusted technology companies for hosting, analytics, and cybersecurity. These companies are contractually bound to follow strict confidentiality standards and may not use the information provided for their own purposes.
4.3 Legal Obligations
Under applicable laws in Bangladesh, it is our responsibility to provide the necessary information upon a lawful request from a competent authority. In such cases, we remain limited strictly to what is legally required.
Cookies and Tracking Technologies
The 888bd website uses cookies and similar technologies to function properly and to improve the user experience.
5.1 Essential Cookies
Essential cookies are used to maintain login sessions, verify security tokens, and remember language preferences. Without these, the website cannot function properly.
5.2 Analytical Cookies
Analytics cookies are used to analyse which pages are used most, where users encounter problems, and how overall performance stands. This information is statistical and not personally identifiable.
5.3 Cookie Controls
You can disable cookies at any time by changing your browser settings. However, disabling essential cookies may limit certain features of the website.
User Rights
888bd believes that users own their own information. Accordingly, you have certain fundamental rights.
6.1 Right to Access Information
You can find out at any time what information we hold about you and how it is being used. Contact our customer support team for this.
6.2 Right to Correct Information
If any of your stored information is incorrect, you can request that it be corrected. After verifying your identity, we will make the correction as quickly as possible.
6.3 Right to Request Deletion
When closing your account, you may request that your personal information be deleted. However, due to legal obligations, some information may need to be retained for a set period.
6.4 Right to Stop Promotional Communications
If you do not wish to receive our promotional messages, let us know via live chat or email at any time and we will stop them.
Protection of Minors
888bd is a 21+ platform. We do not knowingly collect information from minors or approve their membership. Age verification is a mandatory step during registration.
If we receive any information indicating that a user is under 21 years of age, that account will be suspended immediately and the relevant information will be deleted. To learn more about responsible gaming, please read our Responsible Gaming page.
Changes to the Policy
888bd reserves the right to update this privacy policy over time. If any significant changes are made, we will notify users at their registered mobile number or email.
The date of each change will be noted at the top of this page as the "Last Updated" date. Continued use of the platform after a change is made will be taken as your agreement to the updated policy.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about your data protection, please contact us directly. Our team is ready to assist in both Bengali and English, 24 hours a day, 7 days a week.
9.1 Contact Methods
- Live Chat: available directly from any page on the website
- Email: [email protected]
We take all data protection complaints seriously. If you have general service-related questions, you may find answers in our FAQ section.
This privacy policy is drafted in accordance with applicable laws in Bangladesh and applies to all services on the 888bd platform. If any part of this policy is unclear, please contact our support team.